Seth Owings

Tag: adversarial collaboration

How should we be gathering requirements?

The Software Development Life Cycle

A quick Google search reveals that there is a fair amount of variation in the stages, how the stages are labeled, and even sometimes the activities happening within each stage. For the purpose of this post, I’m using the following model:

SDLC

 

In an earlier post, I talked about how UX fit into the development process and ways we could be adapting and improving collaboration. I feel like there is a lot that UX has brought to scene as our field has matured and there is a lot about solid UX principles that we can and should be leveraging in our design process/methodologies.

Continue reading

Loss Aversion in Adversarial Collaboration

I’ve been reading Thinking: Fast and Slow by Daniel Kahneman and one of the things that really stood out to me was his presentation of loss aversion. I know that humans are loss averse, that isn’t news to me. But what I had never really thought about before was this idea in the context of adversarial collaboration in the workplace.

As a UX Strategist, almost all of my collaboration is adversarial. I am a staunch supporter of the user’s experience, sometimes to the detriment of the business plan. You might wonder, though, why that’s a problem. Shouldn’t the UX guy be supporting the user’s experience? Well, yes… but every other member of the team is a staunch supporter of their [insert focus or metric]. It is not often that every member of the team, from sales to support, is being held accountable by their supervisors for supporting or producing a positive user experience.

Continue reading

Copyright © 2018 Seth Owings

To the top ↑